Job Purpose
As a Pharmacy Assistant, you will attend to the needs and queries of customers regarding both generic and branded medicines and other items for sale. You are responsible for cashiering, monitoring, dispensing of drugs, stocks and other items and maintaining orderliness of the assigned store.
Willing to be assigned in
- Pasay
- Cagayan de Oro City
Perks & Benefits
- Life Insurance upon HIRING
- Accident Insurance upon HIRING
- Health Insurance upon HIRING
- Monthly Sales Incentives
- Retirement Benefits
- Employee Discount on Generika Drugstore Products
Job Requirements
Education & Experience
- At least Two (2) years in Bachelor’s/College Degree, Nursing, Pharmacy/ Pharmacology, Medical Science or equivalent
- 6-months retail/drugstore experience
- Familiarity with Point-of-Sale Systems
Competencies
- Excellent interpersonal skills
- Good communication skills
- Strong customer oriented abilities
- Knowledge in computer software (POS)
- Maintains professional attitude in manner and in appearance
Summary of Responsibilities
- Entertain customers’ queries and dispense drugs and other items for sale in the store to customers in professional, quick and friendly manner.
- Whenever applicable, inform customers about generics, stress their benefits, and suggest substitution from branded to generic drugs.
- Take note of customer suggestions or complaints and report to superior to allow corrective action.
- Keeps an eye on the customers inside the premises and notifies the appropriate personnel in case of theft or any abnormal customer behavior.
- Stay informed of and familiar with stocks (old and new), prices, major indications and stock locations.
- Check the correctness of the quantities and prices of items sold.
- Check ready-made products for conformity with prescription before sale and issuance to customers.
- Ensure that customers issued stocks on credit are properly identified and have open valid charge account.
- Consult and seek the assistance and technical expertise of the pharmacist in addressing concerns about medicines and/or illnesses at stake and/or any other technical matter that you are not familiar with.
- Remove all medication that are expired or phased out from the stock inventory.
- Maintain and control inventory of stocks as instructed.
- Assist the licensed pharmacist in dispensing prescription orders according to all laws and regulations, and to good professional practice.
- Maintain the cleanliness and orderliness of store and its facilities.
- Clean assigned shelves and stocks therein.
- Keep shelves supplied with adequate stocks, and in good arrangement
- Keep tag prices of stocks in assigned shelves up to date.
- Inspect the medication storage areas, including the refrigerated units to assure the standard quality of drugs.
- Cooperates with the pharmacist in maintaining availability of drugs in the store.
- Carry out promotional functions like flyering, doing tie-ups with health care personnel, help in sourcing of socio-civic organization for possible source of sales.
- Perform such other related duties as superiors may assign.
- Note and report all comments or impressions of customers regarding prices, service and other retailing aspects.
- When instructed to do so, lists down and control attendance of the store personnel.
- Carry out other tasks/functions in the store when instructed by the supervisor, such as inventory reports, or other administrative work.
- Receive payments from customers for the products sold in the area assigned. Entertain each customer quickly and professionally.
- At the end of the shift, or before taking breaks, conduct cash counts and surrender collection to the assigned personnel. Prepare corresponding reports. Analyze any discrepancy versus actual cash count.
- Remit cash to the designated bank (when applicable).
- Ensure that each payment received is reflected on the cash register and that corresponding official or registered receipt is issued to customer.
Physical Requirements
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Working Environment
While performing the duties of this job, the employee is frequently required to stand, walk, talk or hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
